Hotel Raffaello - Sure Hotel Collection by Best Western

Breakfast was varied, something for everyone, in a lovely dining environment.Staff were attentive and friendly. The room had a small balcony and looked up and down the road. The room had a small bar fridge, table, chair, comfy bed and 2 pillows, bathroom was clean and shower was lovely and hot. The room was serviced daily. Just a walk away from so many dining places. Concierges' were great and called for taxis that arrived within minutes. Would definietly stay again. Bar upstairs in the roof had just opened and so nice to have a drink and look over the roof tops!

The breakfast had a really good assortment of options - eggs, pancakes, fresh fruit, pastries, cheeses, meats, cereals, etc. The staff made us fresh cappuccino in the morning which was our favorite in all our time in Italy. The room decor is not my favorite but the bathroom and room were clean and spacious. I don’t understand why wash clothes weren’t offered at this hotel or one we stayed at in Spain. If you need a washcloth, bring some. There is a good laundry place about .25-.5 mile down the street. 20 euros to wash and dry a load. We were able to combine darks and lights with cold water wash. The staff at the hotel were very friendly and helpful. We will definitely return!

We loved everything about this hotel. There isn’t anything we dislike, we will definitely choose to stay in this hotel again if we come back to Rome. My only suggestion is to have flame patio heaters on the top of the roof bar so we could have spent more time there, we loved it; the staff, the music, the views around it, it was chilly and windy in the evening when we went there… A part from this, the hotel is a great place to stay in, we personally would not choose another hotel. Staff are very friendly and happily willing to speak English which makes communication easier. I tried to speak in Italian though, I do highly recommend it. It worth the money spent here.

Great location! Close to train station and walkable to all sights, restaurants, etc. Room was a good size and clean. Staff were fantastic, greeting all guests with a smile and friendly conversation. Special mention to Roberta (kitchen staff) who arranged my daily gluten free breakfast. So grateful! Great variety of breakfast items for those without allergies, quite impressive.

This is my second time in Hotel Raffaello. I requested for the room I got the first time I stayed with them and they allowed my request for which I was very thankful. The room faced the side pedestrian street so it was quiet. It was on the second floor so it was easy to use the stairs if I couldn't wait for the elevator. The bed was really comfortable and the bathroom was modern. The airconditioner worked well and the water pressure was strong. I liked that I was close to the train station for my early out of town trips....but far enough from the chaos of the Termini area. The staff were friendly and helpful.